Terms of service

Overview
This website is operated by Smile-em. Throughout the site, the terms “we”, “us” and “our” refer to Smile-em. Smile-em offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our Site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”). These Terms apply to all users of the Site, including without limitation browsers, vendors, customers, merchants, and/or contributors of content.

If you do not agree to all the terms and conditions, you may not access the website or use our Services. Acceptance is expressly limited to these Terms.

Any new features or tools added to the current store shall also be subject to these Terms. We reserve the right to update or change any part of these Terms by posting updates to the Site. It is your responsibility to review this page periodically. Continued use of the Site constitutes acceptance of any changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform to sell products and services.

Section 1 – Online Store Terms

  • By agreeing to these Terms, you confirm you are at least the age of majority in your state/province, or that you have given consent for your minor dependents to use this site.

  • You may not use our products for any unlawful or unauthorized purpose, nor violate any laws in your jurisdiction.

  • You must not transmit viruses, malware, or destructive code.

  • A breach of these Terms will result in immediate termination of Services.

Section 2 – General Conditions

  • We reserve the right to refuse service to anyone, for any reason, at any time.

  • Your content (excluding credit card information) may be transferred unencrypted across networks. Credit card data is always encrypted during transfer.

  • You agree not to reproduce, copy, resell, or exploit any portion of the Service without express written permission.

  • Headings in this agreement are included for convenience only.

Section 3 – Accuracy, Completeness, and Timeliness of Information

  • We are not responsible if information on this Site is inaccurate, incomplete, or not current.

  • The content is provided for general information only and should not be relied on without consulting more accurate sources.

  • We may modify the Site at any time, but we are not obligated to update any information.

Section 4 – Modifications to the Service and Prices

  • Prices are subject to change without notice.

  • We may modify or discontinue the Service at any time without notice.

  • We are not liable for modifications, price changes, or service suspension.

Section 5 – Products or Services

  • Certain products/services may only be available online. These may have limited quantities and are subject to our Return Policy.

  • We make every effort to display product images and colors accurately, but we cannot guarantee your monitor’s display accuracy.

  • We reserve the right to limit sales by person, region, or jurisdiction.

  • We may discontinue products at any time.

  • We do not warrant that product quality will meet your expectations or that errors will be corrected.

Section 6 – Accuracy of Billing and Account Information

  • We may refuse any order you place.

  • We may limit or cancel orders under the same account, credit card, billing, or shipping address.

  • If an order is changed or canceled, we may notify you by email or phone.

  • You agree to provide current, complete, and accurate purchase and account information.

Section 7 – Optional Tools

  • We may provide access to third-party tools “as is” without warranties.

  • Use of these tools is at your own risk and discretion.

  • Future new features will also be subject to these Terms.

Section 8 – Third-Party Links

  • Certain content may include third-party materials.

  • We are not responsible for content, accuracy, or liability of third-party sites.

  • Review third-party policies carefully before engaging in transactions.

Section 9 – User Comments, Feedback, and Other Submissions

  • You agree that we may use comments you send (ideas, suggestions, proposals) without restriction.

  • We have no obligation to (1) keep comments confidential, (2) pay compensation, or (3) respond.

  • We may monitor or remove content we deem unlawful, offensive, or violating rights.

  • You agree not to post unlawful, abusive, or harmful material, or misrepresent your identity.

Section 10 – Personal Information

Your submission of personal information is governed by our Privacy Policy.

Section 11 – Errors, Inaccuracies, and Omissions

  • Occasionally, there may be errors related to product descriptions, pricing, promotions, shipping charges, transit times, or availability.

  • We reserve the right to correct and update such information without prior notice.

  • We have no obligation to update information except as required by law.

Section 12 – Prohibited Uses

You are prohibited from using the Site or its content for:

  • Any unlawful purpose.

  • Soliciting others to engage in unlawful acts.

  • Violating international, federal, state, or local laws.

  • Infringing intellectual property rights.

  • Harassment, abuse, or discrimination.

  • Submitting false or misleading information.

  • Uploading viruses or malicious code.

  • Collecting personal information of others.

  • Spamming, phishing, scraping, or immoral purposes.

  • Circumventing security features.

Violation of these restrictions may result in termination of your Services.

Section 13 – Disclaimer of Warranties; Limitation of Liability

  • We do not guarantee uninterrupted, timely, secure, or error-free service.

  • We do not guarantee that results will be accurate or reliable.

  • Services and products are provided “as is” and “as available” without warranties.

  • Smile-em and its affiliates are not liable for any direct, indirect, incidental, punitive, or consequential damages, including lost profits or data.

  • Some jurisdictions may not allow limitations; in such cases, liability will be limited to the maximum extent permitted by law.

Section 14 – Indemnification

You agree to indemnify and hold harmless Smile-em, affiliates, partners, officers, employees, and service providers from any claim arising out of your breach of these Terms or violation of laws/rights.

Section 15 – Severability

If any provision of these Terms is found unlawful or unenforceable, the remaining provisions will remain valid.

Section 16 – Termination

  • These Terms are effective unless terminated by you or us.

  • You may terminate at any time by ceasing to use our Services.

  • We may terminate immediately if you breach these Terms, and you will remain liable for all amounts due.

Section 17 – Entire Agreement

These Terms, together with any policies posted by us (including Privacy Policy), constitute the entire agreement and supersede prior agreements.

Section 18 – Governing Law

These Terms of Service and any related agreements are governed by the laws of the United States.

Section 19 – Changes to Terms of Service

We may update these Terms at any time by posting changes on the Site. Continued use means acceptance of changes.

Section 20 – Contact Information

For questions about the Terms of Service, please contact us.